**Return Policy of Haris Co**
**1. General Policy**
At Haris Co, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your order, we offer a return policy under the following terms.
**2. Eligibility for Returns**
To be eligible for a return, the following conditions must be met:
- The item must be unused, in its original condition, and in the original packaging.
- The return request must be initiated within 30 days from the date of delivery.
- A valid proof of purchase (receipt or order confirmation) must be provided.
**3. Non-Returnable Items**
Certain items are non-returnable, including but not limited to:
- Custom or personalized orders.
- Perishable goods.
- Items marked as final sale.
**4. Return Process**
To initiate a return, please follow these steps:
1. Contact our customer service team via email or phone to request a return authorization. Include your order number and reason for return.
2. Once your return is approved, you will receive instructions on how to return the item.
3. Pack the item securely in its original packaging and include all accessories, manuals, and documents.
**5. Return Shipping**
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective items). We recommend using a traceable shipping service to ensure the package is returned safely.
**6. Refunds**
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 14 days.
**7. Exchanges**
If you wish to exchange an item for a different size or product, please follow the return process outlined above and place a new order for the desired item.
**8. Contact Us**
For any questions about our Return Policy or to initiate a return, please contact our customer service team using the information provided on our website.